by BPD Team | May 10, 2021
Identifying and cleaning blocked drains as soon as possible can avert real problems and costly repairs when your pipes become totally clogged. This is especially true for sewer drain blockages. In this post we discuss signs of a blocked sewer, what it means and what action to take.
Sewer smell
With the exception of plumbing vents, sewer smells should be sealed within the pipeline. So, when you get a whiff of sewer smell from any of the drains in the property, it can suggest a break in the sewer line integrity or it could be retained waste water in the pipe because of a blockage. Kitchen sink smells can be a different issue although easily solved.
Troubleshooting tip: When the scent is coming from a drain inside the property, it could simply mean that there is a blockage in the branch line. As a homeowner, you can try drain cleaning home remedies to attempt to clear the blockage. If the smell still persists or if the smell is coming from a drain outside the property, then call a plumber to investigate. Our plumbers have CCTV drain cameras that can be inserted down the line to view what is going on in your drains. It can identify a block or break in the line.
Recurring clogged drains
Before you panic because your sewer drain is clogged up again check a few things first. Think back. When did you last clean your drain stoppers or strainer? Most bathroom and laundry drain clogs result from hair, soap scum, and gunk. Kitchen sinks suffer from recurring clogs due to food scraps and grease. Hence, it is always a good practice to clean these grates to avoid recurring clogs.
Expert’s Advice: When recurring clogs are accompanied by other symptoms such as sewer smell or gurgling sounds. We recommend contacting a licensed plumber to inspect the blocked sewer line at your property.
Water backing up from drains
To fix or clear a drain that is backing up, we need to know the background story. This would provide an indication of the type of blockage is causing the water to back up from the drain.
Let me give you an example. Say, we need to attend to two separate properties both suffering from drains that are backing up. When we attend the first property, we see kids playing in the yard. Included on the things we would check would be toys lodged in drain traps or wet wipes in toilet drains. This repair could simply involve clearing the blockage from a drain.
On the second property that we attend, we see an older gardener tending to their beautiful garden. In this case, we will probably use the CCTV drain camera to inspect the main sewer system line for tree roots or pipe deterioration. This drain repair could involve cutting tree root intrusion from the blocked sewer drain and carrying out pipe relining to repair the drain.
Troubleshooting tip: By recognising the possible reasons why the water is backing up from the drain, you will be able to identify if the problem is easily cleared by manually removing the obstruction or if it is a situation that will have to be handled by a professional.
Slow draining sinks and gurgling sounds
Most of the time, blocked sinks and tubs are simply clogged up by food scraps, hair, oil, cooking fat and grease. As a result, water and air bubbles cannot pass through the drain. These can often be easily cleared using a plunger, drain snake, or removing the P-trap under the sink and clearing out any clogs.
In other instances, inappropriate ventilation could be the cause of the gurgling sounds and slow flowing drains. It is not common knowledge, but the pipes at your property have drain waste vents (DWV). Vents provide a means to release sewer gas outside the home. It also admits air into the system to help water get away. If one of these vents are compromised, there might not be enough vacuum to suck water away.
Troubleshooting tip: Make sure your sewer vents are not covered so that there’s enough suction to drain water away. Drains can run really slow if not properly vented.
Expert’s Advice: It may be a more serious problem when there are several sinks in your property that are simultaneously draining slowly. Call your local plumber to investigate.
Multiple plumbing fixtures are blocked
Obviously, this would be the most convincing sign of sewer blockage. A main line clog could be the culprit. Try the following test, if one or all comes up positive then it’s likely that you have a main sewer line blockage:
- If you flush one of the toilets in the property and water backs up in the shower drain or bathtub.
- When you run the washing machine and the kitchen or the toilet water backs up.
- If you run water in the sink near a toilet and you notice the water in the toilet bubbling or the water level goes up.
- If all of the drains in the property are not draining well at all.
Expert’s Advice: Unfortunately, there is no troubleshooting tip for this situation. You need a professional plumber to clear the drain for you. Contact Brisbane Plumbing and Drainage now before the situation gets worse.
Blocked toilet
A simple blocked toilet once in a while is a problem that everyone encounters. An ordinary plunger can often clear it. However, if you experience a repeated toilet clogging we recommend calling your plumber to investigate blocked sewerage.
Troubleshooting tip: Use a plunger as the first plan of attack on blocked drains. You can use a drain auger too if you have one.
Expert’s Advice: Don’t flush wet wipes down the toilet, even if they are labelled ‘flushable’, as they can bunch together and cause pipe blockages.
Less obvious signs of sewer blocks
Dirty water pooling in the yard
When sewer pipes and septic tanks break, wastewater or raw sewage can escape and can pool in your yard. More often than not, you will find that a cracked pipe or clogged drain will be directly under the pool of sewer water. This can also be a sign of a blocked stormwater drain.
Expert’s Advice: Do not attempt to clear the pool of wastewater without personal protective equipment. The damaged pipe will need to be repaired by a licenced plumber.
Patches of very green grass
Plants need carbon dioxide to live which is abundant in sewer lines due to the composition of waste coming out from our homes. Seeing a patch of land with extra lush or overgrown grass in it can be an indication that sewer water is leaking from the pipe. Similar to the water pooling in the yard, you may often find a break in the pipe right under that green patch of grass.
Expert’s Advice: You may want to check if your water meter is ticking over as this could also be an indication of mains water pipe leak.
Soil settlement or concrete caving in
Another sign to look out for are areas where the ground has caved in. When a pipe leaks water, it gets the surrounding areas damp and after some time, the soil can subside. In severe cases, it can even cause your concrete walls or home foundation to crack.
Expert’s Advice: Subsidence takes time. Other tell-tale signs such as blocked drains would have happened before ground subsidence is noted. Moreover, ground subsidence at a property could also be caused by other factors such as ground movement or water leaks. Consulting with a plumber or a builder would be advised.
Insect and rodent problems
Of course, there’s a variety of other reasons why roaches and rats become inhabitants of a house. These creatures live on waste products which can be found on sewer pipes. Fats and solids washed down drain are very attractive meals for rodents and roaches. If drains don’t have proper grates or if pipes have breaks in the line, rodents can live off waste materials from the drains.
Expert’s Advice: Contact a pest control company to eliminate the vermin before they cause extensive damage to the pipes. And ask your plumber to investigate and detect a water leak before quoting repairs.
by BPD Team | May 1, 2021
Blocked drains are a nuisance; try clearing them with these helpful hints
There’s no doubt that struggling with blocked drains in your household is very annoying. Seemingly, more often than not the problem happens at the most inconvenient of times. This article will explore the methods we most often hear about, providing you with some essential advice on how to unblock a drain.
Need professional help with a blocked drain in Brisbane? The team at Brisbane Plumbing and Drainage are experienced at quickly clearing even the most clogged drains.
Avoid these DIY hacks to clean drains
#1 – Chemical Drain Cleaners
First and foremost, we’re aware of the presence of drain cleaners on the market. Found in supermarket aisles and hardware stores, these solutions contain dangerous chemicals. Drain cleaners aren’t just an environmental hazard; they can pose a threat to your plumbing system and fixtures and are also dangerous to your health.
One of the most commonly used chemical drain cleaners is caustic soda. Avoid using caustic soda as it can melt the pipes and if it fails to clear the blockage and remains backed up in the drain you might have to use a plunger or drain snake to help get rid of the clog which poses a risk of chemical burns.
#2 – Coat Hangers
You might have read about using a coat hanger to clear blocked drains. However, the blockages are often too deep inside the plumbing to be able to reach, plus a hanger wire may not be strong enough to clear the debris. The wire may also get stuck in the pipe or worse, break due to the blockage causing more problems than you originally had.
Easy remedies on how to unblock a drain
Naturally, a lot of us try to fix problems around the house by ourselves, in a quest to save both money and effort. Having said that, it isn’t recommended that you try a DIY drain clearing as you could be risking further damage to your plumbing system. However, if you’re so inclined, read on for a guide on home remedies.
Outlined below are some safer, more natural remedies for clearing blocked drains.
To preface this, we highly recommend you take necessary safety precautions when carrying out any plumbing maintenance by yourself. This includes wearing rubber gloves, long-sleeved clothing, closed-in footwear and if possible, eye protection.
Using a plunger

A tad old school, perhaps, though your typical household plunger can prove an effective tool on how to unblock a drain. The method of operation is as follows:
- Displace whatever is covering the drain, whether it be a stopper, grate or sink strainer.
- Fill the sink with a small amount of water. Plunge up and down for 30 seconds or so.
- If you’re successful in clearing the blockage, pour hot water down the drain – this can help remove any residue still attached to the inside of the pipe.
(Almost) Boiling water

Simple and mostly risk-free, using hot water to flush your drains is a great way to remove smaller blockages. Remember with this method, heating the water at too high a temperature can cause damage to the structure of PVC pipes.
- Heat water to just below boiling point.
- Collect a teaspoon of your standard dishwashing detergent, and pour it down the affected drain.
- Pour a litre (or more if necessary) of nearly boiling water down the drain.
The method involves a bit of repetition if you want your drain to run as clearly as possible.
D.I.Y. Drain Cleaner: Baking soda & vinegar

The combination of baking soda, vinegar and boiling water is a proven gentle way on how to unblock a drain.
When baking soda and vinegar are mixed together, it creates a bubbling reaction that can loosen and break through the build-up in the drain.
- Pour a litre of (almost) boiling water down the drain you’re trying to unblock.
- Put ½ a cup of baking soda in the drain, leaving it there for a few minutes.
- Pour a whole cup of plain vinegar, along with a whole cup of (almost) boiling water down the drain.
- Fit the plug in the stopper, leaving for 10 minutes.
- Pour another litre of (almost) boiling water down the drain; this will help dislodge any further build-up.
Plumber Snake or Drain Auger

If plunging doesn’t work, a drain auger or a snake can help remove the stubborn blockages. A drain snake is a flexible and long metallic cable with an uncoiled spring that goes into the pipe.
Note: Although drain snakes are good at unclogging drains, they can damage pipes if not used correctly. Use it only if you are confident.
To use a drain snake:
- Hold the drain snake from its handle.
- Rotate the handle and start uncoiling the drain snake along the drain. Make sure that you are rotating the handle at a consistent pace.
- If you feel resistance, you might have reached the blockage. Once you reach the blockage, rotate the snake. Repeat this process.
- If you hear strange noises from the pipe, readjust the as you may be damaging the pipe.
- The auger can get stuck within the clog and if you feel the auger is stuck, pull out the snake from the pipe. The blockage might get pulled along with the snake.
- Rotate the snake until there’s no more resistance or if the drain snake uncoils completely.
- Pull the snake out.
- Clean the auger head.
If you still have a blocked drain, consider calling in our expert Brisbane plumbers.
Clean the P-trap

P-trap can collect debris before it becomes lodged any further inside the pipes. This vital part of your plumbing system is located directly under the sink and can be removed and cleaned easily. If you are good at taking apart things and assembling them, this approach can help keep drains clear if carried out regularly.
- Place a bucket underneath the U-shaped bend of the pipe.
- Use a wrench and unscrew the nuts of both the pipes and carefully take off the P-trap.
- Empty the contents of the pipe in the bucket
- Use an old toothbrush and rubber gloves to clean the debris inside the pipe
- Rinse the pipe with hot water
- Put back the pipes together securely
This should fix most blocked sink drains unless the blockage is deeper into the plumbing system.
Professional blocked drain repair
As previously mentioned, it’s highly recommended that you leave all your plumbing issues to fully licenced professionals.
Blocked drains can represent an underlying problem in your plumbing system. For example, annoyances such as blocked toilets and blocked stormwater drains can be a result of tree roots in underground pipes or the presence of foreign matter in your drains. Only a fully qualified plumber has the experience and technical skills to make sure your drains are in proper working order.
For an efficient, complete fix to your drainage issues, get in touch with the professionals at Brisbane Plumbing and Drainage today!
by BPD Team | Mar 26, 2021
So you’ve got a hopelessly blocked drain but you’re not quite ready to call in the professionals. You’ve boiled the kettle and poured it down the offending drain with a magical mix of bi-carb and vinegar – with no luck. The chemical drain cleaner said no, ten minutes of elbow-grease with the plunger didn’t work, and shouting expletives merely resulted in the drain laughing back at you. But don’t give up yet – because you’re yet to meet a drain snake.
Otherwise known in the business as a plumbers eel, plumbing snake, electric eel or drain eel, this nifty and super-affordable hand-held contraption may have a lot of names but it’s great for a single reason – it really can help to unblock a stubbornly blocked drain. In fact, every plumber will have one or two in their van – you can be sure of that!
But if this is all news to you and you have no idea how to use a drain snake, Brisbane’s blocked drain plumbing masters are here to help! If you’re a bit of a whiz at simple DIY and saving a few bucks on a plumber call-out sounds attractive, we have a great little crash course for you.
Drain snake or electric eel?
First, however, we need to clear up a common misconception: a drain snake is NOT an electric eel. Google the latter and you’ll find a big, powered contraption on wheels that is in effect the ‘daddy’ of the drain snake world – the electric eel. What we’re talking about today is a hand-held, unpowered version – the type of drain snake Bunnings will stock for a great price. However, it’s based on the same principle of cables or coils that slither like an eel or a snake into your drain to mush up whatever’s blocking it.
How to use a drain snake by following these 5 steps:
1. Insert the drain snake
It’s easy to find the ‘head’ of the snake in order to guide it into the blocked drain. You may have to wiggle and push just a little bit, but if it won’t go down unless you really force it, take caution – you don’t want to damage the pipe.
2. Uncoil the drain snake
Apart from the snake’s head, the other obvious feature of the drain eel is the handle. As you turn it at a steady, consistent pace, your wound-up snake will begin to slither down your drain. Once you detect it may have reached the blockage, stop and proceed to step 3.
3. Break up that blockage!
The major reasons for blocked drains are caused by a steady build-up of all that gunk, grease, soap, hair and general muck and other debris that heads south down your drain every time you use it. Now that your snake has stopped uncurling, give it a final little push and wind it back a few inches or so. Then wind it forwards a few inches, wiggling and pulling and pushing as you do so. Use your instincts to break up the blockage that has your drain all backed up.
Warning!: If you feel great resistance, or hear or detect metal grinding and scraping away, stop immediately. What you don’t want to do is break up your pipe!
4. Is your blockage gone?
If all you had was a simple drain blockage, you should be able to wind the drain snake back up and marvel at your DIY handiwork. Just be careful as you do that winding up that the snake’s sharp head doesn’t damage the drain entrance as it re-emerges.
5. Time to call Brisbane’s best!
Is your drain now beautifully unblocked? If so, well done – but if not, don’t panic. Actually, your blockage may not have been a simple build-up of drain gunk, but:
If so, you may need to take advantage of Brisbane Plumbing and Drainage’s renowned, skilled, fully-licensed and highly experienced local Brisbane plumbers! We have all the specialist gear, tools, technology, knowledge, techniques and tricks that means no matter what’s lurking inside your drains, it will be no sweat for us. Give us a call and we’ll pledge upfront to offer fair, fixed pricing and a workmanship guarantee – and a seamlessly flowing drain at the end of the process! Give us a call or drop us a message right now and we’ll be there in a flash.
by BPD Team | Mar 24, 2021
Is the simple task of filling up a glass of water or taking a relaxing hot bath in the evening making you worry that your pipes and home are being hammered to bits? Water hammer sounds annoying, concerning and damaging – and that’s very close to the truth. If you’re tempted to think it’s all noise and no real problem, consider that those hammering pipes very often cause plumbing damage to the pipes, joints, gaskets and anything else that gets in its way. So is there a way on how to stop water hammer? Read on:
What is a water pipe hammer, anyway?
If you’ve lived in an old house, you’ve probably heard water hammer in pipes. And if you’re new to the phenomenon, you’ll probably notice it first when your washing machine abruptly cuts the water supply – and what happens next is the BANG BANG BANG BANG of pipes clanging about near the wall studs and floor joists.
The cause is a shockwave created by the abrupt change of direction of water in your pipes – otherwise known as hydraulic shock. But what we’re going to discuss today are the potential water hammer solutions that experienced plumbers recommend the most.
How to stop water hammer – the 7 questions to ask yourself:
You may get away with those noisy pipes banging for days, weeks and even years. But eventually, all of this could lead to devastating results. Before you call on your trusted local Brisbane plumber, ask yourself these questions on how to stop water hammer and avoid that dreaded plumbing nightmare.
1. Are those hammering pipes really ‘water hammer’?
As outlined above, water hammer is a specific phenomenon otherwise known as hydraulic shock. But that may not be causing your particular clanging, which might just be one air pocket too many within your pipes.
Mercifully, it’s usually a much easier problem to solve. In fact, this quick fix may solve it immediately.
- Turn on the tap nearest the water meter
- Turn on the next-nearest tap, then the next-nearest after that, and so on until every tap is flowing
- Turn them all off in reverse order.
Voila! Your faux water hammer may just be fixed.
2. Are your valves open all the way?
As we also suggested earlier, a water hammer may first emerge at your place when the washing machine automatically cuts off its supply of water. If that’s true, or it’s another appliance connected to the water that is triggering the problem, try turning the intake valves to the half-way point rather than 100% open.
Switching the water supply hoses for wider ones can also be an effective water hammer fix.
3. Have you heard of a water hammer arrestor?
For the cost of a cheap pair of sneakers, you can afford one of the best DIY water hammer solutions. Just ask the guys at your local hardware store to tell you how to fix a water hammer, and they’ll direct you to a water hammer arrestor. It works by compressing the air in the pipes and as a result ramping down the pressure.
4. Is the pipe loose?
Is one particular pipe doing all the clanging and banging? If you can easily access it, try securing it to something solid.
5. Have you tried a pressure-limiting valve?
Even cheaper than a water hammer arrestor, hammer relief valves are also easily installed on the taps that may be causing the water hammer – like the washing machine and dishwasher. High water pressure is commonly associated with water hammer, so you can also put a pressure-limiting valve at the meter for a whole-of-house fix.
6. Does your old home use modern mixer taps?
If the answer is “yes”, you’re one of many people who discovered that old plumbing and new mixer taps often don’t work well together. That’s because while a traditional tap needs to be steadily wound shut, a mixer tap can shut off the power instantly by slapping that handle down – which can trigger a water hammer.
7. Are you all out of options?
If you’ve tried the 6 simple water hammer solutions mentioned above and your pipes are still BANG, BANG, BANGING your plumbing and walls to smithereens – it’s time to call in the big guns. Not only that, water hammer could be happening almost silently in CPCV or PEX pipes, so it’s always a good idea to get your plumbing systems checked over regularly to ensure you’re not doing expensive damage that could lead to a plumbing nightmare further down the road.
Say goodbye to hammering pipes with Brisbane’s best plumber
The easiest and most effective of all the water hammer solutions? Give Brisbane Plumbing and Drainage a call right now, for friendly and affordable services and advice on every single plumbing issue – from clanging, blocked and burst pipes to hot water, blocked drains, 24/7 plumbing emergencies, and so much more. So don’t let water hammer or any other plumbing issue get you down, and instead give the skilled, licensed and experienced team at Brisbane Plumbing and Drainage a call right now!
by BPD Team | Mar 23, 2021
What to know about water taps
As simple as they seem to be, taps have a huge significance in our lives because they provide us with access to drinking and cleaning water that we need on a daily basis to survive. Have you ever wondered how taps actually work? Understanding the process can be extremely helpful, especially for when you have a leaking tap.
How a water tap works
The flow of water is controlled by turning or moving the tap handle which is connected to the spindle. When moved, the spindle causes the tap valve to move upwards or downwards, causing the water chamber to open or close. The chamber is supplied with cold and/or hot water from connection pipes that transport water from the water supply to a tap. Kitchen mixer taps can change between hot and cold water because they are fitted with a mixer cartridge.
Parts of a tap
The parts included in a tap will vary depending on its functions and have a range of different names however, the basic parts of a tap are:
- Tap nozzle – where water comes out of a tap.
- Tap handle – on top of the tap, turn or move it to turn it on or off.
- Flange – under the tap handle, covers the tap bonnet and is visible.
- Tap bonnet – between the flange and the tap spindle, causes the spindle to move.
- Spindle – connected to the tap bonnet and the tap valve. Fitted with an o’ring.
- O’ring – prevents water from dripping out of or around the nozzle.
- Body washer – provides a seal that stops the water flow, connected to the spindle.
- Tap valve – controls the release of water.
- Tap seat – the tap valve pushes against the tap seat to close off the water flow.
- Water chamber – where water stays in the tap until the chamber is opened.
- Connection pipes – connects the tap to the water supply.
- Mixer cartridge – controls the water temperature of a tap.
Reasons for a leaking tap
Do you have a leaking tap? There are a number of reasons for why your tap could be leaking, such as:
- Worn parts.
- High water pressure.
- Loose parts.
Parts like the body washer and o’ring that provide a water seal in a tap often wear out fairly easily. Without a sufficient water seal, your tap will drip when it is off.
If the water pressure is too high in your home, then the tap valve won’t be able to stop water from being released from the water chamber. If the tap valve can’t control the water flow, then even when your tap is off water will continue to drizzle out of the nozzle. High water pressure is commonly caused by pipe damage and excess water.
Without a secured design, water can easily escape from a tap through the nozzle and around the flange.
Professional dripping tap repairs
You are experiencing any leaking tap issues, get in contact with Brisbane Plumbing and Drainage. We offer a specialist dripping tap repair service and a wide range of other plumbing services. Our team of fully licensed plumbers are here to help you, so contact us today by calling 0488 856 880 or by completing our dripping tap repair booking request form.